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Information on the Coronavirus

Advice for passengers

Frankfurt Airport (FRA) is well prepared to deal with the outbreak of infectious diseases—fulfilling all recommendations of the health authorities responsible for FRA (the Frankfurt Health Department and the Hessian Ministry for Social Affairs). Currently, health screening of passengers has not been ordered by the authorities. In cooperation with the relevant health authorities, we are providing targeted information for travelers via monitors in the terminals and flyersare handed out to arriving passengers.

Passengers departing from FRA are strongly advised to contact their airline for information on the specific regulations regarding their flight and destination, before traveling to the airport.

Travel restrictions

Since July 1, 2020, travellers from the following third countries have been allowed to re-enter the European Union: Australia, Georgia, Japan*, Canada, Montenegro, New Zealand, South Korea*, Thailand, Tunisia, Uruguay and China*. For all other third countries, in order to prevent the further spread of Covid-19, the existing travel restrictions continue to apply to all non-essential travel to the EU.

*For China, Japan and South Korea a lifting of entry restrictions is subject to confirmation of reciprocity.

Border checks

The checks at internal European borders introduced due to the coronavirus pandemic ended at midnight on June 15, 2020. Specifically, travellers will no longer be checked at the borders with Austria, France, Switzerland, Italy and Denmark. As a result of joint consultations, temporary border control for air travel from Spain ended in both countries on June 21, 2020. This decision means that travellers from other EU countries will no longer need a valid reason for entering Germany. This also applies to entries from the Schengen associated countries, Norway, Liechtenstein and Iceland, as well as entries from the United Kingdom. For tourism and other travel, the information and warnings published by the Federal Foreign Office apply.

Covid-19 tests required for travelers returning from high-risk areas

Beginning on August 8, 2020, all travelers returning from high-risk areas must be tested either no more than 48 hours prior to flying or free of charge 72 hours after arriving in Germany. Those passengers receive two passenger locator cards to fill out on board the aircraft. One is collected before they deplane and turned over to the health authorities by the airline. In case passengers take the obligatory Covid-19 test at the airport, they must present the other card there together with their boarding pass. Free tests are available in two testing centers located right at the airport on the pedestrian bridge connecting Terminal 1 and the long-distance train station. 

Unless they have tested negative for Covid-19, passengers arriving from high-risk countries must immediately quarantine themselves at home or their final destination for two weeks.

Quarantine requirements in Hesse

According the ordinance of the State of Hesse on quarantine, passengers entering the state from an EU member state, Iceland, Liechtenstein, Norway, Switzerland or the UK and Northern Ireland, no longer have to be in quarantine, unless the cumulative total of new infections in the country of origin exceeds 50 cases per 100.000 population. This can either found on the RKI website on the map of Europe or directly on the website of the ECDC (tool for evaluating the number of cases). In Hesse this regulation is expected to apply until August 16, 2020. Exceptions to this requirement can be found here.

Arrivals and departures only in Terminal 1

In response to reduced passenger traffic caused by the COVID-19 outbreak, Frankfurt Airport will bundle all passenger handling operations in Terminal 1, effective April 7. From that date, passenger operations in FRA’s Terminal 2 will be suspended until further notice (affecting both Concourses D and E). The parking garage at T2 will also be temporarily closed to passengers. From April 7, check-in processes for all flights departing Frankfurt will take place in Terminal 1, Concourse B and C. From here, passengers can pass the security checkpoint to reach their departures gates in Piers A and B.

Stay healthy – stay safe

Frankfurt Airport has just become the first German airport to receive the new “Safe from Covid-19” quality seal from TÜV Hesse, the technical inspection association of the state of Hesse. This seal was recently issued in recognition of the wide range of industry-appropriate steps that Frankfurt Airport has implemented in recent months to safeguard passengers, visitors and employees from infection by ensuring proper hygiene and social distancing.

#SafeAtFRA

We want you and your fellow travelers to depart from Frankfurt Airport safely and without worrying. To ensure this, we have implemented a wide range of hygiene measures. They are presented in the following. Stay healthy!
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Preparations for Traveling

Especially during the coronavirus epidemic, of course, it’s not a good idea to travel if you are ill or feeling unwell. But what if you’ve been fine but your health or general condition suddenly takes a turn for the worse after arriving at Frankfurt Airport? If this happens, contact our personnel right away to request medical assistance. If necessary, you can head for the emergency outpatient clinic at our medical center for a checkup, test or treatment.

Our tip: Take advantage of our self-service facilities. Check in online in advance, conveniently use a bag drop machine at the airport, and take only one carry-on item. This way you save time and reduce your risk of contagion.

Face Masks

It’s mandatory to wear a face mask or other appropriate face covering at all times inside the terminal facilities, shops, restaurants and airport transportation facilities such as buses and the automated people mover. The only exceptions are children under six and persons who are unable to do so because of physical impairments or health issues. The consumption of food in the terminal is basically possible. Please bring your own masks. If you need a replacement, additional masks and disinfectant can be purchased in various shops.

All airport employees who are in direct contact with customers also use appropriate protection. By working together, we can ensure safety and hygiene for everyone.

At the Airport

We apply the same social distancing rules as everywhere else and therefore ask you to keep at least 1.5 meters (five feet) away from other people. This also applies to seating and waiting areas. To remind you and generally help protect all travelers, we have installed appropriate green floor markings and signs. All counters are also equipped with plexiglass shields. As far as possible, please avoid paying cash in shops and restaurants.

Disinfectant dispensers are available for your use in the terminal areas. We also recommend that you regularly wash your hands with soap and water for at least 20 seconds. We have also increased the frequency of cleaning at the airport and regularly sanitize all touchable surfaces in our terminals and vehicles.

Coronavirus Testing

Beginning on August 8, 2020, all travelers returning from high-risk areas must be tested either no more than 48 hours prior to flying or free of charge 72 hours after arriving in Germany. Those passengers receive two passenger locator cards to fill out on board the aircraft. One is collected before they deplane and turned over to the health authorities by the airline. In case passengers take the obligatory Covid-19 test at the airport, they must present the other card there together with their boarding pass. Free tests are available in two testing centers located right at the airport on the pedestrian bridge connecting Terminal 1 and the long-distance train station. 

Unless they have tested negative for Covid-19, passengers arriving from high-risk countries must immediately quarantine themselves at home or their final destination for two weeks.

Passengers arriving from a country that has not been classified as a high-risk zone are requested to get a test from their regular physician or at a health department or hospital. These tests are free of charge if taken within 72 hours after arriving.

We urge departing passengers to obtain detailed information on the current immigration rules at their destinations and get tested well in advance if this is required. Some countries, including China, require arriving passengers to present a negative PCR test result that they have obtained before traveling.

What should I do id I’m pregnant?

Pregnant women should always avoid contact with persons who are ill and feverish. To determine your personal level of risk you should arrange an appointment with a physician.