Before your flight
Please review and observe the current entry requirements for your destination as well as the regulations at the departure and destination airports. For Germany you will find all information on the Entry & Residence pages of the Federal Foreign Office website.
To the entry requirementsTo the German Federal Foreign OfficeMobile Check-in
We strongly recommend to check in for your flight via our digital and mobile services on our website or within the Lufthansa app.
Check-in onlineTo the Lufthansa appSelf-Medical-Check
For your safety and your fellow passengers, please check that you are not experiencing any common Covid-19 symptoms including fever, cough, and loss of taste. At check-in, please confirm that within the past 14 days, you have not been in contact with anyone testing positive for Covid-19 nor tested positive yourself.
Store your contact details so that we can contact you during your trip if necessary.
To the registrationHand luggage
Due to new regulations at the aviation security checkpoints in Germany, you are currently only allowed to carry one piece of hand luggage.
To the baggage regulationsMouth-nose-cover
Don’t forget to bring your own face mask. On long haul flights, we recommend you to bring several masks so that you can switch if necessary (once they get damp). You may also bring hand sanitizer if you wish, but please make sure to adhere to the regulations for traveling with liquids in your carry-on luggage.
Frequently asked questions and answers about the mouth-nose-coverTo the regulations for traveling with liquidsRestaurants
Keep in mind that many shops and restaurants at the airports may still be closed.
At the airport
Please wear your face mask at all times while at the airport.
Disinfection
Use the hand sanitizers that are available.
We strongly recommend to check in for your flight via our digital and mobile services on our website or within the Lufthansa app.
Check-in onlineTo the Lufthansa appBaggage drop-off
Check your bags with our contactless self-service kiosks.
Due to new regulations at the aviation security checkpoints in Germany, you are currently only allowed to carry one piece of hand luggage.
To the baggage regulationsLounges
The use of (Lufthansa) Lounges at this time is limited. Please refer here for available open lounges.
To the lounge overviewSecurity check
Please allow additional time fort he modified airport security and screening processes. For details please check relevant airport websites.
Boarding and once on board
Wait until your boarding group is called.
Use our automatic boarding gates for contactless boarding.
Our cabins will have been thoroughly cleaned before and after each flight.
Upon boarding we will provide you with disinfectant wipes. Please only use the disinfectant wipes provided by us for cleaning the surfaces in and around your seat.
Wear your face mask at all times while on board, just as our crew members do. Please note that on Lufthansa Group Airlines flights, face shields may not be worn as a replacement for nose and mouth protection, as they only block droplets emitted directly to the front, still allowing air flow out the sides. Thus, they provide non-comparable protection.
Our air filter supplies a complete exchange of fresh air approximately every three minutes.The resulting excellent air quality, in combination with a face mask, offers so much protection that it is not essential to maintain minimum distances to passengers in neighboring seats.
In order to minimize contact between people on board, our current in-flight service has been adapted and simplified.
De-boarding and upon arrival
Please consider your fellow passengers and maintain social distancing upon leaving the aircraft.
Please review and observe the current entry requirements for your destination as well as the regulations at the departure and destination airports.
To the entry requirementsFly on safely
Our partners have also taken measures for your safety. Here you can find out what you should consider personally on the connecting flight and at the connecting airport.