At the airport:

• We recommend our passengers check – in online to reduce social interaction at the airport.
• Passengers are requested to arrive at the airport at least 3 hours prior departure time.
• Carry-on baggage is not allowed for safety purposes; however, passengers are allowed to carry small personal belongings onboard (valuable items, electronics, and medication).
• Everything else will be added to the free check-in allowance.
• New self-check in machines are being installed and more drop off baggage counters are being added.
• Passengers must undergo all medical checks, including a mandatory thermal screening at check-in and/or embarkation, as per local authorities.
• As for the Royal Jordanian Crown Lounge at Queen Alia International Airport, all dining is ala carte while physical distancing is observed with spaced-out seating and other measures.

In flight protective measures:

• We are offering limited onboard services to reduce contact.
• Blankets and pillows will not be available on board, so we advise our passengers to dress warm and arrive prepared.
• Magazines and newspapers will not be available on board. However, our passengers can enjoy our digital in-flight entertainment systems.
• Our crew has been trained to deal with suspected cases.
• Enhancing disinfection, sanitation and deep cleaning on board before and after every flight.
• Lavatories on board will be sanitized more frequently during the flight.
• It is strictly required that passengers wear face masks during the flight.
• Offering prepackaged catering for economy class. As for our Crown class, we have designed our catering services in a way to reduce contact with crew.