Oceania Cruises Announces Extended Global Voluntary Suspension of Cruising – July 29 Update
At Oceania Cruises, the health, safety and well-being of our guests, crew and the communities we visit has always been and remains our highest priority. Given continued global efforts to combat the spread of the global COVID-19 coronavirus pandemic, we are extending our suspension of voyages to include all voyage departures aboard Regatta, Nautica, Marina, Riviera, and Sirena from October 1, 2020 through October 30, 2020. Insignia voyage departures through November 10, 2020 were cancelled at an earlier date.
To make up for the inconvenience of this suspension, guests who are currently booked on these voyages with embarkation dates from October 1, 2020 through October 31, 2020 that are paid in full with cash funds (credit card, check, bank wire) will automatically receive a Future Cruise Credit worth 125% of the cruise fare paid. This is our way of providing even more value to our loyal guests to cruise with us at a later date. This Future Cruise Credit will be issued automatically and may be applied to any voyage on Oceania Cruises anywhere in the world through December 31, 2022 that is booked by July 29, 2021.
If your reservation is under deposit with cash funds (credit card, check, bank wire) and does not have full and final payment applied, you will automatically receive a full (100%) refund of all funds that have been applied to your reservation.
If your reservation has been deposited or paid in full utilizing a previously issued Future Cruise Credit, your Future Cruise Credit will be re-issued for the amount that was applied. Future Cruise Credits are not redeemable for cash refunds.
If you wish to book a similar or identical itinerary for 2021, we encourage you to review these voyages. You’ll receive even greater value for your Future Cruise Credit as all of these voyages are part of our Ultimate Sale which features major price reductions. You can reserve the dream voyage of your choosing with total peace of mind and confidence knowing that all bookings made through August 31, 2020 for sailings through October 31, 2021 will be covered by our Travelers Assurance Program. Should you need to cancel, for any reason, you will receive 100% of the dollar value of your cruise fare back in a Future Cruise Credit if you cancel your cruise at least 15 days prior to the departure date. You will also receive the reassurance of knowing every sailing is covered by our Best Price Guarantee. Should a better public promotion or price become available, up to the date of sailing, you may take advantage of it.
This Future Cruise Credit will automatically be processed to your Oceania Club profile after August 12, 2020 and may be applied to any voyage on Oceania Cruises anywhere in the world through December 31, 2022.
Ancillary items and packages, etc. purchased through us will be automatically refunded.
Any travel protection purchased through us will also be refunded.
Guests who have previously opted to cancel under the Travelers Assurance Program do not qualify for this offer.
For guests who prefer to forfeit the higher value of the 125% Future Cruise Credit, a lower value full refund option is available.
Please contact us to start the refund process if you’re willing to give up the higher value of your 125% Future Cruise Credit.
Refunds must be requested no later than close of business on August 12, 2020.
Please allow up to 60 days for refunds to be processed.
Please know our team is working around the clock to do what is right by our guests and travel partners. We continue to monitor this situation closely and will provide additional updates as they are available.
As always, your business is important to Oceania Cruises and we appreciate your trust in us. We remain dedicated to providing our guests with the best travel experiences across the globe.